Payment Policy
PENINKART LLC
Address: 6 Rural St, Emporia, KS 66801, United States
Email: support@peninkart.com
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)
1. Introduction
This Payment Policy explains how payments are accepted, processed, and secured when shopping with PENINKART LLC (“Peninkart”, “we”, “us”, or “our”).
By completing a purchase through our website, you agree to the terms outlined below, which form part of our broader Terms & Conditions and Privacy Policy.
Our store uses PayPal exclusively as the payment processor for all online transactions. This ensures that every transaction is encrypted, protected, and compliant with the Payment Card Industry Data Security Standard (PCI-DSS), as required by major e-commerce and payment platforms.
2. Accepted Payment Method
We currently accept PayPal as the only payment method for all purchases.
Payment TypeProviderDescriptionPayPal AccountPayPal, Inc.Customers can pay securely using their PayPal balance or linked bank account.PayPal Guest CheckoutPayPal, Inc.Allows customers to pay using a credit or debit card without a PayPal account.
No other payment methods (such as direct credit card entry on our site, wire transfer, cryptocurrency, or cash on delivery) are supported at this time.
3. Why We Use PayPal
We have chosen PayPal as our sole payment processor for three key reasons:
- Security: PayPal uses advanced encryption, fraud prevention tools, and real-time monitoring to protect your financial data.
- Privacy: Your full payment details are not shared with us; we only receive payment confirmation and order-related information required to fulfill your purchase.
- Convenience: PayPal supports multiple funding sources (balance, bank transfer, or card) and provides buyer protection for eligible transactions.
This single-payment approach keeps all transactions simple, secure, and traceable for both customers and our fulfillment system.
4. Currency and Pricing
All transactions are processed in United States Dollars (USD).
If you are located outside the United States, PayPal may automatically convert your payment into USD at an exchange rate determined by PayPal.
We do not control or set PayPal’s currency conversion rates.
You are responsible for any foreign transaction or conversion fees charged by PayPal or your card issuer.
Prices displayed on our website are final in USD and may include applicable U.S. sales tax (where required), but exclude any international customs duties, VAT, or import taxes charged by other countries.
5. Taxes and Duties
For U.S. Customers
Applicable state sales tax may be added to your order total at checkout, depending on your shipping address and local tax regulations.
For International Customers
Orders shipped outside the United States may be subject to import duties, customs fees, or VAT imposed by the destination country.
These charges are not included in our prices or shipping fees and must be paid by the customer upon delivery.
We do not collect or remit taxes outside U.S. jurisdictions.
Please check with your local customs office for more details before placing an order.
6. Payment Process
All orders are processed securely through PayPal’s payment system.
Transaction Steps:
- Add your desired items to the shopping cart.
- Proceed to checkout and select “Pay with PayPal.”
- You will be redirected to PayPal’s secure payment gateway.
- Log into your PayPal account, or choose “Pay with Debit or Credit Card” for guest checkout.
- Confirm your billing, shipping, and payment details.
- Submit your payment.
Once the transaction is successful, you will be redirected back to our order confirmation page.
A confirmation email with your order number and payment summary will be sent to the email address provided at checkout.
7. Payment Security
Your security is a top priority. All transactions are handled on PayPal’s secure servers.
Key security features include:
- SSL encryption (HTTPS): All data transmitted between your browser and PayPal is encrypted.
- PCI-DSS compliance: PayPal meets the Payment Card Industry Data Security Standard.
- No card storage: PENINKART LLC does not store or have access to your full card or bank details.
- Fraud monitoring: Transactions are monitored in real time for suspicious activity.
You can learn more about PayPal’s security and Buyer Protection directly on PayPal’s official website.
8. Order Confirmation
After payment is completed, you will receive an order confirmation email within a short time.
This email will include your order number, items purchased, and the total amount paid.
Once your order enters the handling and processing stage (typically 2–3 business days), a separate shipping confirmation email with tracking information will be sent.
If you do not receive a confirmation email within one hour of payment, please check your spam or promotions folder, or contact us at
support@peninkart.com.
9. Failed or Declined Transactions
Payments may fail or be declined for reasons such as:
- Insufficient PayPal balance or card limit reached
- Incorrect billing details or mismatched credentials
- Temporary technical issues or connectivity problems
- PayPal’s fraud prevention systems placing a temporary hold
If your payment fails:
- Check that your PayPal account is active and properly funded.
- Try again or select a different funding source within PayPal.
- Contact PayPal Support if the issue persists.
- If still unresolved, email us at support@peninkart.com with your order attempt details.
We cannot reserve items for unpaid or failed transactions.
10. Refunds and Cancellations
Refunds for eligible orders are processed according to our Return & Refund Policy.
Refunds are issued only to the same PayPal account used for the original purchase.
Once a refund is approved, processing typically takes 3–7 business days, although it may take up to 10 business days to appear in your account depending on your bank or card issuer.
Orders may be canceled within 12 hours of placement if they have not yet entered the processing or shipping stage.
After an order has been processed or dispatched, cancellations are no longer possible.
11. Chargebacks and Payment Disputes
We encourage customers to contact us directly before opening a dispute or chargeback through PayPal.
Many issues, such as delayed shipments or damaged items, can be resolved quickly by our support team.
If a PayPal dispute is opened, we will provide relevant documentation, including proof of shipment, order details, and communication history.
If the dispute is found valid, a full or partial refund will be issued in accordance with PayPal’s policies.
We reserve the right to suspend or restrict future purchases in cases of fraudulent or abusive chargeback activity.
12. Fraud Prevention
PENINKART LLC and PayPal actively monitor all transactions to prevent fraud and unauthorized use.
Orders flagged as suspicious may be temporarily placed on hold for manual review.
You may be contacted and asked to verify:
- Your billing address
- Your identity or ownership of the PayPal account used
We reserve the right to cancel or refund any transaction suspected of fraud, misuse, or violation of our store policies.
13. Customer Responsibility
By using PayPal at checkout, you agree to:
- Use a valid PayPal account registered in your own name or with proper authorization.
- Ensure that your PayPal and contact information is accurate and up to date.
- Maintain sufficient funds or available credit to complete the purchase.
- Communicate in good faith with our support team to resolve any payment issues before escalating to formal disputes.
We are not responsible for delays, errors, or failed payments caused by incorrect information, PayPal system outages, or third-party technical issues.
14. Contact Information
If you experience any payment-related issues, please contact:
PENINKART LLC
Email: support@peninkart.com
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)
Response Time: Within 24–48 business hours
15. Policy Updates
We reserve the right to update or modify this Payment Policy at any time without prior notice.
Any changes will be effective immediately upon being posted on this page.
Customers are encouraged to review this policy periodically to stay informed about our current payment practices.
PENINKART LLC
Trusted Payments • PayPal Secure Checkout • Transparent Transactions
support@peninkart.com